ACD

/ACD/Agents GET v1

https://api.callone.de/v1000/json///ACD/Agents

NameValueTypeRequ.ValuesDescription
filterString-blocked
destination
id
name
skill_group_id
status_id
sortString-destination
id
name
status_id
expandString-destinations
image
password
permissions
pi
pin
profiles
profiles.announcement
profiles.image
sip_user
skill_groups
{
  "version": {
    "used": "v1000",
    "expire": "none",
    "new_available": "v1000"
  },
  "response": {
    "count": 2,
    "data": [
      {
        "id": 12345,                                                /* Unique Agent ID */
        "name": "Jon Doe",                                          /* Name of Agent */
        "pin": "918273",                                            /* Password of Agent */
        "external_id": "0011223344",                                /* External CRM User ID, forwarded by CallConnect API */
        "status": {
          "id": 1,                                                  /* Current status ID of Agent */
          "name": "Verfügbar",                                      /* Current status name of Agent (german) */
          "message": "Ready to Rumble"                              /* User defined status message */
        },
        "supervisor": true,                                         /* Supervisor permission */
        "destination": "0001000001",                                /* Linked VOIP endpoint */
        "settings": {
          "inbound": {
            "na": 30                                                /* Postprocessing Time for Inbound Calls */
          },
          "outbound": {
            "na": 60                                                /* Postprocessing Time for Outbound Calls */
            "skill_group": 1234                                     /* Selected Outbound Skill Group ID */
          }
        },
        "description": null                                         /* Additional agent description */
      },
      {
        "id": 12346,                                                /* Unique Agent ID */
        "name": "Jane Doe",                                         /* Name of Agent */
        "pin": "827364",                                            /* Password of Agent */
        "external_id": "1122334455",                                /* External CRM User ID, forwarded by CallConnect API */
        "status": {
          "id": 6,                                                  /* Current status ID of Agent */
          "name": "Nicht Verfügbar",                                /* Current status name of Agent (german) */
          "message": null                                           /* User defined status message */
        },
        "supervisor": false,                                        /* Supervisor permission */
        "destination": "0001000002",                                /* Linked VOIP endpoint */
        "settings": {
          "inbound": {
            "na": 30                                                /* Postprocessing Time for Inbound Calls */
          },
          "outbound": {
            "na": 60                                                /* Postprocessing Time for Outbound Calls */
            "skill_group": null                                     /* Selected Outbound Skill Group ID */
          }
        },
        "description": null                                         /* Additional agent description */
      }
    ]
  }
}
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents'

response_json = requests.get (url, data=api_parameters)

/ACD/Agents POST v1

https://api.callone.de/v1000/json///ACD/Agents

NameValueTypeRequ.ValuesDescription
nameStringYes
pi_mailStringYes
blockedString-false
true
status_idNumber-
supervisorString-false
true
inbound_priorityNumber-
inbound_naNumber-
outbound_provided_numberString-
outbound_skill_groupString-
outbound_naNumber-
curl -X POST "https://api.callone.de/v1000/json///ACD/Agents" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents'

response_json = requests.post (url, data=api_parameters)

/ACD/Agents/AID GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID

NameValueTypeRequ.ValuesDescription
AIDURLYes
expandString-destinations
image
password
permissions
pi
pin
profiles
profiles.announcement
profiles.image
sip_user
skill_groups
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID'

response_json = requests.get (url, data=api_parameters)

/ACD/Agents/AID PATCH v1

https://api.callone.de/v1000/json///ACD/Agents/AID

NameValueTypeRequ.ValuesDescription
AIDURLYes
blockedString-false
true
status_idNumber-
supervisorString-false
true
inbound_priorityNumber-
inbound_naNumber-
outbound_provided_numberString-
outbound_skill_groupString-
outbound_naNumber-
curl -X PATCH "https://api.callone.de/v1000/json///ACD/Agents/AID" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID'

response_json = requests.patch (url, data=api_parameters)

/ACD/Agents/AID DELETE v1

https://api.callone.de/v1000/json///ACD/Agents/AID

NameValueTypeRequ.ValuesDescription
AIDURLYes
curl -X DELETE "https://api.callone.de/v1000/json///ACD/Agents/AID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID'

response_json = requests.delete (url)

/ACD/Agents/AID/Destinations GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations

NameValueTypeRequ.ValuesDescription
AIDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations'

response_json = requests.get (url)

/ACD/Agents/AID/Destinations POST v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations

NameValueTypeRequ.ValuesDescription
AIDURLYes
destinationStringYes
descriptionStringYes
activeString-false
true
hideString-false
true
curl -X POST "https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations'

response_json = requests.post (url, data=api_parameters)

/ACD/Agents/AID/Destinations/COUNT GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/COUNT

NameValueTypeRequ.ValuesDescription
AIDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/COUNT"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/COUNT';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/COUNT'

response_json = requests.get (url)

/ACD/Agents/AID/Destinations/DID GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/DID

NameValueTypeRequ.ValuesDescription
AIDURLYes
DIDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/DID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/DID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/DID'

response_json = requests.get (url)

/ACD/Agents/AID/Permissions GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Permissions

NameValueTypeRequ.ValuesDescription
AIDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Permissions"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Permissions';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Permissions'

response_json = requests.get (url)

/ACD/Agents/AID/Profiles GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles

NameValueTypeRequ.ValuesDescription
AIDURLYes
expandString-announcement
image
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles'

response_json = requests.get (url, data=api_parameters)

/ACD/Agents/AID/Profiles POST v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles

NameValueTypeRequ.ValuesDescription
AIDURLYes
profilNumberYes
nicknameStringYes
directdialingNumberYes
description_fullString-
description_shortString-
activeString-false
true
curl -X POST "https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles'

response_json = requests.post (url, data=api_parameters)

/ACD/Agents/AID/Profiles/COUNT GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/COUNT

NameValueTypeRequ.ValuesDescription
AIDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/COUNT"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/COUNT';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/COUNT'

response_json = requests.get (url)

/ACD/Agents/AID/Profiles/PID GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/PID

NameValueTypeRequ.ValuesDescription
AIDURLYes
PIDURLYes
expandString-announcement
image
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/PID" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/PID?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/PID'

response_json = requests.get (url, data=api_parameters)

/ACD/Agents/AID/Status GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Status

NameValueTypeRequ.ValuesDescription
AIDURLYes
start_dateDate-
end_dateDate-
{
  "version": {
    "used": "v1000",
    "expire": "none",
    "new_available": "v1000"
  },
  "response": {
    "count": 5,
    "data": [
      {
        "status": {
          "id": 6,                                                  /* Status ID */
          "name": "Nicht Verfügbar"                                 /* Status Name */
        },
        "duration": 53080,                                          /* Status duration in seconds */
        "changed": "2018-08-21 18:25:12",                           /* Status changed from previous value at this datetime */
        "changedby": "Agenten",                                     /* Status changed by Agent(manually), Phone or ACD */
        "created": "2018-08-22 09:09:52"                            /* Entry creation time (changed + duration = created) */
      },
      {
        "status": {
          "id": 1,
          "name": "Verfügbar"
        },
        "duration": 9806,
        "changed": "2018-08-22 09:09:52",
        "changedby": "Agenten",
        "created": "2018-08-22 11:53:18"
      },
      {
        "status": {
          "id": 10,
          "name": "Verbindungsaufbau"
        },
        "duration": 2,
        "changed": "2018-08-22 11:53:18",
        "changedby": "Telefon",
        "created": "2018-08-22 11:53:20"
      },
      {
        "status": {
          "id": 2,
          "name": "Im Gespräch"
        },
        "duration": 22,
        "changed": "2018-08-22 11:53:20",
        "changedby": "Telefon",
        "created": "2018-08-22 11:53:42"
      },
      {
        "status": {
          "id": 1,
          "name": "Verfügbar"
        },
        "duration": 1011,
        "changed": "2018-08-22 11:53:42",
        "changedby": "Telefon",
        "created": "2018-08-22 12:10:33"
      }
    ]
  }
}
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Status" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status'

response_json = requests.get (url, data=api_parameters)

/ACD/Agents/AID/Status/Times GET v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times

NameValueTypeRequ.ValuesDescription
AIDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times'

response_json = requests.get (url)

/ACD/Agents/AID/Status/Times POST v1

https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times

NameValueTypeRequ.ValuesDescription
AIDURLYes
timeTimeYes
daysObjectYes
status_idNumberYes
curl -X POST "https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times'

response_json = requests.post (url, data=api_parameters)

/ACD/Agents/AID/Status/Times/ID PATCH v1

https://api.callone.de/v1000/json///ACD/Agents/ID_849939572_placeholder">AID/Status/Times/ID

NameValueTypeRequ.ValuesDescription
AIDURLYes
IDURLYes
timeTime-
daysObject-
status_idNumber-
curl -X PATCH "https://api.callone.de/v1000/json///ACD/Agents/ID_849939572_placeholder">AID/Status/Times/ID" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/ID_849939572_placeholder">AID/Status/Times/ID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/ID_849939572_placeholder">AID/Status/Times/ID'

response_json = requests.patch (url, data=api_parameters)

/ACD/Agents/AID/Status/Times/ID DELETE v1

https://api.callone.de/v1000/json///ACD/Agents/ID_826985192_placeholder">AID/Status/Times/ID

NameValueTypeRequ.ValuesDescription
AIDURLYes
IDURLYes
curl -X DELETE "https://api.callone.de/v1000/json///ACD/Agents/ID_826985192_placeholder">AID/Status/Times/ID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/ID_826985192_placeholder">AID/Status/Times/ID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/ID_826985192_placeholder">AID/Status/Times/ID'

response_json = requests.delete (url)

/ACD/Agents/COUNT GET v1

https://api.callone.de/v1000/json///ACD/Agents/COUNT

NameValueTypeRequ.ValuesDescription
filterString-blocked
destination
id
name
skill_group_id
status_id
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/COUNT" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/COUNT?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/COUNT'

response_json = requests.get (url, data=api_parameters)

/ACD/Agents/Destinations/ID PATCH v1

https://api.callone.de/v1000/json///ACD/Agents/Destinations/ID

NameValueTypeRequ.ValuesDescription
AIDURLYes
IDURLYes
destinationString-
descriptionString-
activeString-false
true
hideString-false
true
curl -X PATCH "https://api.callone.de/v1000/json///ACD/Agents/Destinations/ID" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/Destinations/ID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/Destinations/ID'

response_json = requests.patch (url, data=api_parameters)

/ACD/Agents/Destinations/ID DELETE v1

https://api.callone.de/v1000/json///ACD/Agents/Destinations/ID

NameValueTypeRequ.ValuesDescription
AIDURLYes
IDURLYes
curl -X DELETE "https://api.callone.de/v1000/json///ACD/Agents/Destinations/ID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/Destinations/ID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/Destinations/ID'

response_json = requests.delete (url)

/ACD/Agents/Profiles/ID PATCH v1

https://api.callone.de/v1000/json///ACD/Agents/Profiles/ID

NameValueTypeRequ.ValuesDescription
AIDURLYes
IDURLYes
profilNumber-
nicknameString-
directdialingNumber-
description_fullString-
description_shortString-
activeString-false
true
curl -X PATCH "https://api.callone.de/v1000/json///ACD/Agents/Profiles/ID" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Agents/Profiles/ID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Agents/Profiles/ID'

response_json = requests.patch (url, data=api_parameters)

/ACD/Agents/Profiles/ID DELETE v1

https://api.callone.de/v1000/json///ACD/Agents/Profiles/ID

NameValueTypeRequ.ValuesDescription
AIDURLYes
IDURLYes
curl -X DELETE "https://api.callone.de/v1000/json///ACD/Agents/Profiles/ID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/Profiles/ID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Agents/Profiles/ID'

response_json = requests.delete (url)

/ACD/CDR GET v1

https://api.callone.de/v1000/json///ACD/CDR

NameValueTypeRequ.ValuesDescription
start_dateDate-
start_timeTime-
end_dateDate-
end_timeTime-
filterString-agent_id
cdr_id
direction
id
skillgroup_id
success
sortString-created
id
limitNumber-
offsetNumber-
curl -X GET "https://api.callone.de/v1000/json///ACD/CDR" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/CDR?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/CDR'

response_json = requests.get (url, data=api_parameters)

/ACD/CDR/COUNT GET v1

https://api.callone.de/v1000/json///ACD/CDR/COUNT

NameValueTypeRequ.ValuesDescription
start_dateDate-
start_timeTime-
end_dateDate-
end_timeTime-
filterString-agent_id
cdr_id
direction
id
skillgroup_id
success
curl -X GET "https://api.callone.de/v1000/json///ACD/CDR/COUNT" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/CDR/COUNT?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/CDR/COUNT'

response_json = requests.get (url, data=api_parameters)

/ACD/CDR/ID GET v1

https://api.callone.de/v1000/json///ACD/CDR/ID

NameValueTypeRequ.ValuesDescription
IDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/CDR/ID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/CDR/ID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/CDR/ID'

response_json = requests.get (url)

/ACD/Settings GET v1

https://api.callone.de/v1000/json///ACD/Settings

curl -X GET "https://api.callone.de/v1000/json///ACD/Settings"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Settings';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Settings'

response_json = requests.get (url)

/ACD/Settings/Permissions GET v1

https://api.callone.de/v1000/json///ACD/Settings/Permissions

curl -X GET "https://api.callone.de/v1000/json///ACD/Settings/Permissions"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Settings/Permissions';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Settings/Permissions'

response_json = requests.get (url)

/ACD/Settings/Status GET v1

https://api.callone.de/v1000/json///ACD/Settings/Status

curl -X GET "https://api.callone.de/v1000/json///ACD/Settings/Status"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Settings/Status';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Settings/Status'

response_json = requests.get (url)

/ACD/Settings/Status/COUNT GET v1

https://api.callone.de/v1000/json///ACD/Settings/Status/COUNT

curl -X GET "https://api.callone.de/v1000/json///ACD/Settings/Status/COUNT"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Settings/Status/COUNT';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Settings/Status/COUNT'

response_json = requests.get (url)

/ACD/Settings/Status/ID GET v1

https://api.callone.de/v1000/json///ACD/Settings/Status/ID

NameValueTypeRequ.ValuesDescription
IDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/Settings/Status/ID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/Settings/Status/ID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/Settings/Status/ID'

response_json = requests.get (url)

/ACD/SkillGroups GET v1

https://api.callone.de/v1000/json///ACD/SkillGroups

curl -X GET "https://api.callone.de/v1000/json///ACD/SkillGroups"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/SkillGroups'

response_json = requests.get (url)

/ACD/SkillGroups/COUNT GET v1

https://api.callone.de/v1000/json///ACD/SkillGroups/COUNT

curl -X GET "https://api.callone.de/v1000/json///ACD/SkillGroups/COUNT"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/COUNT';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/COUNT'

response_json = requests.get (url)

/ACD/SkillGroups/SID GET v1

https://api.callone.de/v1000/json///ACD/SkillGroups/SID

NameValueTypeRequ.ValuesDescription
SIDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/SkillGroups/SID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID'

response_json = requests.get (url)

/ACD/SkillGroups/SID DELETE v1

https://api.callone.de/v1000/json///ACD/SkillGroups/SID

NameValueTypeRequ.ValuesDescription
SIDURLYes
curl -X DELETE "https://api.callone.de/v1000/json///ACD/SkillGroups/SID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID'

response_json = requests.delete (url)

/ACD/SkillGroups/SID/Members GET v1

https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members

NameValueTypeRequ.ValuesDescription
SIDURLYes
curl -X GET "https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members'

response_json = requests.get (url)

/ACD/SkillGroups/SID/Members POST v1

https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members

NameValueTypeRequ.ValuesDescription
SIDURLYes
agent_idNumberYes
priorityNumber-
is_activeString-false
true
is_lockedString-false
true
curl -X POST "https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members'

response_json = requests.post (url, data=api_parameters)

/ACD/SkillGroups/SID/Members/AID DELETE v1

https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members/AID

NameValueTypeRequ.ValuesDescription
SIDURLYes
AIDURLYes
curl -X DELETE "https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members/AID"
<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members/AID';

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SID/Members/AID'

response_json = requests.delete (url)

/ACD/Statistics/Agents GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-agent_id
direction
duration
skill_group_id
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/Agents/CallCoding GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents/CallCoding

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-agent_id
duration
id
skill_group_id
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/CallCoding" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/CallCoding?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/CallCoding'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/Agents/CallCoding/Days GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents/CallCoding/Days

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-agent_id
duration
id
skill_group_id
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/CallCoding/Days" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/CallCoding/Days?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/CallCoding/Days'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/Agents/Days GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents/Days

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-agent_id
direction
duration
skill_group_id
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/Days" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/Days?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/Days'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/Agents/EVN GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents/EVN

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-agent_id
cdr_id
coding_id
direction
duration
id
skillgroup_id
limitNumber-
offsetNumber-
expandString-coding
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/EVN" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/EVN?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/EVN'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/Agents/EVN/COUNT GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents/EVN/COUNT

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-agent_id
cdr_id
coding_id
direction
duration
id
skillgroup_id
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/EVN/COUNT" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/EVN/COUNT?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/EVN/COUNT'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/Agents/HalfHours GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents/HalfHours

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-agent_id
direction
duration
skill_group_id
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/HalfHours" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/HalfHours?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/HalfHours'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/Agents/Hours GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents/Hours

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-agent_id
direction
duration
skill_group_id
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/Hours" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/Hours?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/Hours'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/Agents/Top GET v1

https://api.callone.de/v1000/json///ACD/Statistics/Agents/Top

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/Top" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/Top?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/Top'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/SkillGroups GET v1

https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
call_statusString-overflow
successful
unsuccessful
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-duration
skill_group_id
success
wait_duration
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/SkillGroups/CallCoding GET v1

https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/CallCoding

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
call_statusString-overflow
successful
unsuccessful
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-duration
id
skill_group_id
wait_duration
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/CallCoding" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/CallCoding?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/CallCoding'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/SkillGroups/CallCoding/Days GET v1

https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/CallCoding/Days

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
call_statusString-overflow
successful
unsuccessful
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-duration
id
skill_group_id
wait_duration
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/CallCoding/Days" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/CallCoding/Days?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/CallCoding/Days'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/SkillGroups/Days GET v1

https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/Days

NameValueTypeRequ.ValuesDescription
start_dateDate-
end_dateDate-
start_timeTime-
end_timeTime-
daysString-
serviceString-
call_statusString-overflow
successful
unsuccessful
caller_list_idNumber-
caller_list_modeString-exclude
restrict
filterString-duration
skill_group_id
success
wait_duration
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/Days" -d ""
<?php
$api_parameters = array ();

$url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/Days?'.http_build_query ($api_parameters, '', '&');

$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>
import requests

api_parameters = {}

url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/Days'

response_json = requests.get (url, data=api_parameters)

/ACD/Statistics/SkillGroups/EVN