The ACD API delivers information on existing agents, skill groups and ACD statistics.
/ACD/Agents GET
https://api.callone.de/v1000/json///ACD/AgentsYou can use this resource to retrieve information on the agent (e.g. ID, status, name, etc.) and set a new status or phone numbers for the agent.
{
"version": {
"used": "v1000",
"expire": "none",
"new_available": "v1000"
},
"response": {
"count": 2,
"data": [
{
"id": 12345, /* Unique Agent ID */
"name": "Jon Doe", /* Name of Agent */
"pin": "918273", /* Password of Agent */
"external_id": "0011223344", /* External CRM User ID, forwarded by CallConnect API */
"status": {
"id": 1, /* Current status ID of Agent */
"name": "Verfügbar", /* Current status name of Agent (german) */
"message": "Ready to Rumble" /* User defined status message */
},
"supervisor": true, /* Supervisor permission */
"destination": "0001000001", /* Linked VOIP endpoint */
"settings": {
"inbound": {
"na": 30 /* Postprocessing Time for Inbound Calls */
},
"outbound": {
"na": 60 /* Postprocessing Time for Outbound Calls */
"skill_group": 1234 /* Selected Outbound Skill Group ID */
}
},
"description": null /* Additional agent description */
},
{
"id": 12346, /* Unique Agent ID */
"name": "Jane Doe", /* Name of Agent */
"pin": "827364", /* Password of Agent */
"external_id": "1122334455", /* External CRM User ID, forwarded by CallConnect API */
"status": {
"id": 6, /* Current status ID of Agent */
"name": "Nicht Verfügbar", /* Current status name of Agent (german) */
"message": null /* User defined status message */
},
"supervisor": false, /* Supervisor permission */
"destination": "0001000002", /* Linked VOIP endpoint */
"settings": {
"inbound": {
"na": 30 /* Postprocessing Time for Inbound Calls */
},
"outbound": {
"na": 60 /* Postprocessing Time for Outbound Calls */
"skill_group": null /* Selected Outbound Skill Group ID */
}
},
"description": null /* Additional agent description */
}
]
}
}
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents'
response_json = requests.get (url, data=api_parameters)/ACD/Agents/AID GET
https://api.callone.de/v1000/json///ACD/Agents/AIDFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID'
response_json = requests.get (url, data=api_parameters)/ACD/Agents/AID/Destinations GET
https://api.callone.de/v1000/json///ACD/Agents/AID/DestinationsFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations'
response_json = requests.get (url)/ACD/Agents/AID/Destinations/DID GET
https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/DIDFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/DID"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/DID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/DID'
response_json = requests.get (url)/ACD/Agents/AID/Destinations/COUNT GET
https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/COUNTFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/COUNT"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/COUNT';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations/COUNT'
response_json = requests.get (url)/ACD/Agents/AID/Permissions GET
https://api.callone.de/v1000/json///ACD/Agents/AID/PermissionsFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Permissions"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Permissions';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Permissions'
response_json = requests.get (url)/ACD/Agents/AID/Profiles GET
https://api.callone.de/v1000/json///ACD/Agents/AID/ProfilesFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles'
response_json = requests.get (url, data=api_parameters)/ACD/Agents/AID/Profiles/PID GET
https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/PIDFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/PID" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/PID?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/PID'
response_json = requests.get (url, data=api_parameters)/ACD/Agents/AID/Profiles/COUNT GET
https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/COUNTFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/COUNT"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/COUNT';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles/COUNT'
response_json = requests.get (url)/ACD/Agents/AID/Status GET
https://api.callone.de/v1000/json///ACD/Agents/AID/StatusFIXME
{
"version": {
"used": "v1000",
"expire": "none",
"new_available": "v1000"
},
"response": {
"count": 5,
"data": [
{
"status": {
"id": 6, /* Status ID */
"name": "Nicht Verfügbar" /* Status Name */
},
"duration": 53080, /* Status duration in seconds */
"changed": "2018-08-21 18:25:12", /* Status changed from previous value at this datetime */
"changedby": "Agenten", /* Status changed by Agent(manually), Phone or ACD */
"created": "2018-08-22 09:09:52" /* Entry creation time (changed + duration = created) */
},
{
"status": {
"id": 1,
"name": "Verfügbar"
},
"duration": 9806,
"changed": "2018-08-22 09:09:52",
"changedby": "Agenten",
"created": "2018-08-22 11:53:18"
},
{
"status": {
"id": 10,
"name": "Verbindungsaufbau"
},
"duration": 2,
"changed": "2018-08-22 11:53:18",
"changedby": "Telefon",
"created": "2018-08-22 11:53:20"
},
{
"status": {
"id": 2,
"name": "Im Gespräch"
},
"duration": 22,
"changed": "2018-08-22 11:53:20",
"changedby": "Telefon",
"created": "2018-08-22 11:53:42"
},
{
"status": {
"id": 1,
"name": "Verfügbar"
},
"duration": 1011,
"changed": "2018-08-22 11:53:42",
"changedby": "Telefon",
"created": "2018-08-22 12:10:33"
}
]
}
}
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/AID/Status" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status'
response_json = requests.get (url, data=api_parameters)/ACD/Agents/COUNT GET
https://api.callone.de/v1000/json///ACD/Agents/COUNTFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Agents/COUNT" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/COUNT?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/COUNT'
response_json = requests.get (url, data=api_parameters)/ACD/Agents POST
https://api.callone.de/v1000/json///ACD/AgentsThis resource allows you to set up new agents via the API.
curl -X POST "https://api.callone.de/v1000/json///ACD/Agents" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents'
response_json = requests.post (url, data=api_parameters)/ACD/Agents/AID/Destinations POST
https://api.callone.de/v1000/json///ACD/Agents/AID/DestinationsFIXME
curl -X POST "https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Destinations'
response_json = requests.post (url, data=api_parameters)/ACD/Agents/AID/Profiles POST
https://api.callone.de/v1000/json///ACD/Agents/AID/ProfilesFIXME
curl -X POST "https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Profiles'
response_json = requests.post (url, data=api_parameters)/ACD/Agents/AID/Status/Times POST
https://api.callone.de/v1000/json///ACD/Agents/AID/Status/TimesFIXME
curl -X POST "https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times'
response_json = requests.post (url, data=api_parameters)/ACD/Agents/AID PATCH
https://api.callone.de/v1000/json///ACD/Agents/AIDFIXME
curl -X PATCH "https://api.callone.de/v1000/json///ACD/Agents/AID" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID'
response_json = requests.patch (url, data=api_parameters)/ACD/Agents/AID/Status/Times/SID PATCH
https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times/SIDFIXME
curl -X PATCH "https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times/SID" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times/SID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'PATCH');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times/SID'
response_json = requests.patch (url, data=api_parameters)/ACD/Agents/AID/Status/Times/SID DELETE
https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times/SIDFIXME
curl -X DELETE "https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times/SID"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times/SID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Agents/AID/Status/Times/SID'
response_json = requests.delete (url)/ACD/CDR GET
https://api.callone.de/v1000/json///ACD/CDRFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/CDR" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/CDR?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/CDR'
response_json = requests.get (url, data=api_parameters)/ACD/CDR/ACDCDRID GET
https://api.callone.de/v1000/json///ACD/CDR/ACDCDRIDFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/CDR/ACDCDRID"<?php
$url = 'https://api.callone.de/v1000/json///ACD/CDR/ACDCDRID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/CDR/ACDCDRID'
response_json = requests.get (url)/ACD/CDR/COUNT GET
https://api.callone.de/v1000/json///ACD/CDR/COUNTFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/CDR/COUNT" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/CDR/COUNT?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/CDR/COUNT'
response_json = requests.get (url, data=api_parameters)/ACD/Settings GET
https://api.callone.de/v1000/json///ACD/SettingsThis resource enables you to retrieve information on basic ACD settings such das ringing time, automatic logoff, etc.,
curl -X GET "https://api.callone.de/v1000/json///ACD/Settings"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Settings';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Settings'
response_json = requests.get (url)/ACD/Settings/Permissions GET
https://api.callone.de/v1000/json///ACD/Settings/PermissionsReceive information on the the permission settings of ACD agents. E.g. what they can see in the agent mask and if they are allowed to use the browser softphone. The API shows you the global settings.
curl -X GET "https://api.callone.de/v1000/json///ACD/Settings/Permissions"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Settings/Permissions';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Settings/Permissions'
response_json = requests.get (url)/ACD/Settings/Status GET
https://api.callone.de/v1000/json///ACD/Settings/StatusReceive information on ACD status settings. The API shows you each status that has been set up for the agents to use as well as the specific setting (active status, status can be interrupted by call, etc.) and the icon used for the status.
curl -X GET "https://api.callone.de/v1000/json///ACD/Settings/Status"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Settings/Status';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Settings/Status'
response_json = requests.get (url)/ACD/SkillGroups GET
https://api.callone.de/v1000/json///ACD/SkillGroupsThis resource gives you information on skill groups, such as their ID and name.
curl -X GET "https://api.callone.de/v1000/json///ACD/SkillGroups"<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/SkillGroups'
response_json = requests.get (url)/ACD/SkillGroups/SGID GET
https://api.callone.de/v1000/json///ACD/SkillGroups/SGIDFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/SkillGroups/SGID"<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SGID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SGID'
response_json = requests.get (url)/ACD/SkillGroups/COUNT GET
https://api.callone.de/v1000/json///ACD/SkillGroups/COUNTFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/SkillGroups/COUNT"<?php
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/COUNT';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/COUNT'
response_json = requests.get (url)/ACD/SkillGroups/SGID/Items GET
https://api.callone.de/v1000/json///ACD/SkillGroups/SGID/ItemsFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/SkillGroups/SGID/Items" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SGID/Items?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/SkillGroups/SGID/Items'
response_json = requests.get (url, data=api_parameters)/ACD/Statistics
https://api.callone.de/v1000/json///ACD/StatisticsRetrieve information of the ACD agent statistics.
/ACD/Statistics/Agents/AID GET
https://api.callone.de/v1000/json///ACD/Statistics/Agents/AIDFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID'
response_json = requests.get (url, data=api_parameters)/ACD/Statistics/Agents/AID/Days GET
https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/DaysFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/Days" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/Days?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/Days'
response_json = requests.get (url, data=api_parameters)/ACD/Statistics/Agents/AID/EVN GET
https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/EVNFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/EVN" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/EVN?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/EVN'
response_json = requests.get (url, data=api_parameters)/ACD/Statistics/Agents/AID/EVN/COUNT GET
https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/EVN/COUNTFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/EVN/COUNT" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/EVN/COUNT?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/EVN/COUNT'
response_json = requests.get (url, data=api_parameters)/ACD/Statistics/Agents/AID/Hours GET
https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/HoursFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/Hours" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/Hours?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/Hours'
response_json = requests.get (url, data=api_parameters)/ACD/Statistics/Agents/AID/HalfHours GET
https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/HalfHoursFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/HalfHours" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/HalfHours?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Statistics/Agents/AID/HalfHours'
response_json = requests.get (url, data=api_parameters)/ACD/Statistics/CallCoding GET
https://api.callone.de/v1000/json///ACD/Statistics/CallCodingThis gives you information on call coding statistics.
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/CallCoding"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/CallCoding';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Statistics/CallCoding'
response_json = requests.get (url)/ACD/Statistics/CallCoding/Day GET
https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/DayFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/Day"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/Day';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/Day'
response_json = requests.get (url)/ACD/Statistics/CallCoding/Hours GET
https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/HoursFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/Hours"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/Hours';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/Hours'
response_json = requests.get (url)/ACD/Statistics/CallCoding/HalfHours GET
https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/HalfHoursFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/HalfHours"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/HalfHours';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Statistics/CallCoding/HalfHours'
response_json = requests.get (url)/ACD/Statistics/SkillGroups GET
https://api.callone.de/v1000/json///ACD/Statistics/SkillGroupsThis resource delivers information from skill group inbound statistics.
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups"<?php
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups'
response_json = requests.get (url)/ACD/Statistics/SkillGroups/SKID/EVN GET
https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/SKID/EVNFIXME
curl -X GET "https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/SKID/EVN" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/SKID/EVN?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///ACD/Statistics/SkillGroups/SKID/EVN'
response_json = requests.get (url, data=api_parameters)The Callback API enables you to receive calls through a callback button on your website and equip this button with certain features such as option menus that can be routed individually via DDI, customized data fields and Text to Speech.
/Callback/ GET
https://api.callone.de/v1000/json///Callback/With the GET resource, you can receive information on callbacks that were already triggered.
curl -X GET "https://api.callone.de/v1000/json///Callback/" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Callback/?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Callback/'
response_json = requests.get (url, data=api_parameters)/Callback/ POST
https://api.callone.de/v1000/json///Callback/This resource enables you to create a callback button and set how many attempts are made to reach the customer, which language is used, etc.
curl -X POST "https://api.callone.de/v1000/json///Callback/" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Callback/';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Callback/'
response_json = requests.post (url, data=api_parameters)/Callback/ DELETE
https://api.callone.de/v1000/json///Callback/Use this resource to delete callbacks that have already been initiated.
curl -X DELETE "https://api.callone.de/v1000/json///Callback/" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Callback/';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Callback/'
response_json = requests.delete (url, data=api_parameters)/Callback/Check GET
https://api.callone.de/v1000/json///Callback/CheckThis resource enables you to check callbacks that have already been initiated for certain parameters.
curl -X GET "https://api.callone.de/v1000/json///Callback/Check" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Callback/Check?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Callback/Check'
response_json = requests.get (url, data=api_parameters)The CDR API provides an extensive documentation of calls in the form of so-called Call Detail Records (CDR). These records include the time, duration, status, phone numbers and many other essential values of the call. CDR information can be used in Business Intelligence to evaluate the call volume, SLAs, performance and other key business measures. The records can be filtered by time & date, sucessfull or unsuccessful calls, id, caller, etc.
/CDR/ GET
https://api.callone.de/v1000/json///CDR/List all call detail records based on the available parameters such as time and date, id, in- or outbound, sucessful or unsuccessful call. You can also limit the CDR results by setting an offset, a limit of result entries or start the CDR entries with a certain ID.
Inbound call from external number. First skill group agent didn't pick up the call, so after a ringing timeout the next agent was triggered.
{
"version": {
"used": "v1000",
"expire": "none",
"new_available": "v1000"
},
"response": {
"count": 1,
"data": [
{
"id": 123456789, /* Main unique CDR ID (human friendly) */
"uuid": "aaaaaaaa-1234-bbbb-5678-cccccccccccc", /* Main unique CDR ID */
"direction": "inbound", /* Call direction */
"caller": "004915112345XXX", /* Phone number transmitted by call-initiating party or VoIP endpoint number */
"service": "06131-9504960", /* Phone number dialed by call-initiating party, VoIP endpoint or agent ID */
"ddi": "007", /* Direct dial in (DDI) of a destination number or "INT" for internal calls */
"profil": "DE_VoIP", /* Billing profile used for this service */
"modul": {
"id": 332
},
"duration_in": 60, /* Call duration including waiting queue time */
"duration_out": 8, /* In-call time: Agent and destination were connected and talked */
"wait_duration": 4, /* Waiting queue time in last skill group, ringing time excluded */
"successfully": true, /* True, if call was successful; false, if call was not sucessful */
"date_time": "22.05.2018 15:43:00", /* Call start date and time */
"out": [ /* The out part contains all called parties */
{
"id": 123456791, /* Unique call part ID (human friendly) */
"uuid": "cccccccc-1234-dddd-5678-eeeeeeeeeeee", /* Unique call part ID */
"destination": "0001000002", /* VoIP endpoint or phone number */
"description": "Jane Doe[23456]", /* Description entered for agent or VoIP endpoint */
"duration_ringing": 3, /* Ringing duration */
"duration": 8, /* Talk time */
"success": 1, /* 1, if party picked up; 0, if party did not pick up */
"hangup_cause": "normal_clearing", /* VoIP or PSTN release cause */
"date_time": "22.05.2018 15:43:49" /* Start date and time for this section of the call */
},
{
"id": 1234567890, /* Unique call part ID (human friendly) */
"uuid": "bbbbbbbb-1234-cccc-5678-dddddddddddd", /* Unique call part ID */
"destination": "0001000001", /* VoIP endpoint or phone number */
"description": "John Doe[12345]", /* Description entered for agent or VoIP endpoint */
"duration_ringing": 20, /* Ringing duration */
"duration": 0, /* Talk time */
"success": 0, /* If party picked up value is 1, if did't pick up value is 0 */
"hangup_cause": "no_answer", /* VoIP or PSTN release cause */
"date_time": "22.05.2018 15:43:13" /* Start date and time for this section of the call */
}
],
"history": {
"href": "/CDR/123456789/History"
},
"coding": {
"count": 1,
"data": [
{
"id": 123,
"own_id": 567,
"description": "Order" /* Selected Call Coding */
}
]
}
}
]
}
}
Outbound call to external number, initiated by Click to Call.
{
"version": {
"used": "v1000",
"expire": "none",
"new_available": "v1000"
},
"response": {
"count": 1,
"data": [
{
"id": 123456789, /* Main unique CDR ID (human friendly) */
"uuid": "aaaaaaaa-1234-bbbb-5678-cccccccccccc", /* Main unique CDR ID */
"direction": "outbound", /* Call direction */
"caller": "0001000001", /* Phone number transmitted by call-initiating party or VoIP endpoint number */
"service": "VoIP-0001000001", /* Phone number dialed by call-initiating party, VoIP endpoint or agent ID */
"ddi": null, /* Direct dial in (DDI) of a destination number or "INT" for internal calls */
"profil": "DE_VoIP", /* Billing profile used for this service */
"modul": {
"id": 600
},
"duration_in": 22, /* Duration from Agent picking up the call till hangup */
"duration_out": 32, /* Summarised Agent and destination duration */
"wait_duration": 0, /* Waiting queue time, ringing time excluded */
"successfully": true, /* True, if call was successful; false, if call was not sucessful */
"date_time": "22.05.2018 16:22:18", /* Call start date and time */
"out": [ /* The out part contains all called parties */
{
"id": 123456791, /* Unique call part ID (human friendly) */
"uuid": "cccccccc-1234-dddd-5678-eeeeeeeeeeee", /* Unique call part ID */
"destination": "004915112345678", /* VoIP endpoint or phone number */
"description": "", /* Description entered for agent or VoIP endpoint */
"duration_ringing": 4, /* Ringing duration */
"duration": 10, /* Talk time */
"success": true, /* true, if party picked up; false, if party did not pick up */
"hangup_cause": "normal_clearing", /* VoIP or PSTN release cause */
"date_time": "22.05.2018 16:22:21" /* Start date and time for this section of the call */
},
{
"id": 1234567890, /* Unique call part ID (human friendly) */
"uuid": "bbbbbbbb-1234-cccc-5678-dddddddddddd", /* Unique call part ID */
"destination": "0001000001", /* VoIP endpoint or phone number */
"description": "Snom 370 of John Doe", /* Description entered for agent or VoIP endpoint */
"duration_ringing": 2, /* Ringing duration */
"duration": 22, /* Duration from Agent picking up the call till hangup */
"success": true, /* If party picked up value is true, if did't pick up value is false */
"hangup_cause": "normal_clearing", /* VoIP or PSTN release cause */
"date_time": "22.05.2018 16:22:19" /* Start date and time for this section of the call */
}
],
"history": {
"href": "/CDR/123456789/History"
},
"coding": {
"count": 0,
"data": []
}
}
]
}
}
curl -X GET "https://api.callone.de/v1000/json///CDR/" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///CDR/?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///CDR/'
response_json = requests.get (url, data=api_parameters)/CDR/CID/History GET
https://api.callone.de/v1000/json///CDR/CID/HistoryFIXME
curl -X GET "https://api.callone.de/v1000/json///CDR/CID/History"<?php
$url = 'https://api.callone.de/v1000/json///CDR/CID/History';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///CDR/CID/History'
response_json = requests.get (url)/CDR/COUNT GET
https://api.callone.de/v1000/json///CDR/COUNTCDR count provides you with the number of call detail records for the time span entered.
curl -X GET "https://api.callone.de/v1000/json///CDR/COUNT" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///CDR/COUNT?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///CDR/COUNT'
response_json = requests.get (url, data=api_parameters)With the Click to Call API you can initiate a call automatically. The call can be triggered to an endpoint, an ACD agent or a phone number. The Click to Call function can be used to integrate telephony with a CRM system.
/Click2Call/ACD GET
https://api.callone.de/v1000/json///Click2Call/ACDConnect an ACD agent with a phone number. The agent first receives a call. If this call is answered, the phone number will be called. The number to be transmitted to the called party can be chosen freely.
curl -X GET "https://api.callone.de/v1000/json///Click2Call/ACD" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Click2Call/ACD?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Click2Call/ACD'
response_json = requests.get (url, data=api_parameters)/Click2Call/Direct GET
https://api.callone.de/v1000/json///Click2Call/DirectConnect two phone numbers. The first phone number first receives a call. If this call is answered, the second phone number will be called. The number to be transmitted to the called party can be chosen freely.
curl -X GET "https://api.callone.de/v1000/json///Click2Call/Direct" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Click2Call/Direct?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Click2Call/Direct'
response_json = requests.get (url, data=api_parameters)/Click2Call/SIP GET
https://api.callone.de/v1000/json///Click2Call/SIPConnect a SIP user with a phone number. The SIP user first receives a call. If this call is answered, the phone number will be called. The number to be transmitted to the called party can be chosen freely.
curl -X GET "https://api.callone.de/v1000/json///Click2Call/SIP" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Click2Call/SIP?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Click2Call/SIP'
response_json = requests.get (url, data=api_parameters)The CTI API tells you which CallOne apps are available to you and/or installed (e.g. Pipedrive, Zoho, Salesforce, Zendesk).
/CTI/ GET
https://api.callone.de/v1000/json///CTI/Gives you the names of the CTI apps used in the account as well as the number of users.
curl -X GET "https://api.callone.de/v1000/json///CTI/"<?php
$url = 'https://api.callone.de/v1000/json///CTI/';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///CTI/'
response_json = requests.get (url)/CTI/Numbers GET
https://api.callone.de/v1000/json///CTI/NumbersGives you information on the numbers used for the CTI apps (VoIP numbers, phone numbers or agent numbers).
curl -X GET "https://api.callone.de/v1000/json///CTI/Numbers"<?php
$url = 'https://api.callone.de/v1000/json///CTI/Numbers';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///CTI/Numbers'
response_json = requests.get (url)/CTI/Users GET
https://api.callone.de/v1000/json///CTI/UsersGives you information on the numbers used for the CTI apps as well as the users allocated to the number (name, e-mail, name of app).
curl -X GET "https://api.callone.de/v1000/json///CTI/Users"<?php
$url = 'https://api.callone.de/v1000/json///CTI/Users';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///CTI/Users'
response_json = requests.get (url)The FAX API enables you to send and receive faxes via an API, e.g. directly from your CRM.
/Fax/ POST
https://api.callone.de/v1000/json///Fax/Use this to upload a file to send via fax.
curl -X POST "https://api.callone.de/v1000/json///Fax/" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Fax/';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Fax/'
response_json = requests.post (url, data=api_parameters)The API provides you with files from the administration section of the CallOne plattform, for example mailbox messages, faxes, call recordings and audio messages.
/Files/Audio GET
https://api.callone.de/v1000/json///Files/AudioGives you information on audio files uploaded on the CallOne plattform.
curl -X GET "https://api.callone.de/v1000/json///Files/Audio" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Files/Audio?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Files/Audio'
response_json = requests.get (url, data=api_parameters)/Files/Audio/AID GET
https://api.callone.de/v1000/json///Files/Audio/AIDRetreive an audio file.
curl -X GET "https://api.callone.de/v1000/json///Files/Audio/AID"<?php
$url = 'https://api.callone.de/v1000/json///Files/Audio/AID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Files/Audio/AID'
response_json = requests.get (url)/Files/Audio/COUNT GET
https://api.callone.de/v1000/json///Files/Audio/COUNTThis resource provides you with the number of audio files.
curl -X GET "https://api.callone.de/v1000/json///Files/Audio/COUNT"<?php
$url = 'https://api.callone.de/v1000/json///Files/Audio/COUNT';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Files/Audio/COUNT'
response_json = requests.get (url)/Files/Fax GET
https://api.callone.de/v1000/json///Files/FaxGives you information on fax messages you sent and received.
curl -X GET "https://api.callone.de/v1000/json///Files/Fax"<?php
$url = 'https://api.callone.de/v1000/json///Files/Fax';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Files/Fax'
response_json = requests.get (url)/Files/Mailbox GET
https://api.callone.de/v1000/json///Files/MailboxGive you information on mailbox messages you received.
curl -X GET "https://api.callone.de/v1000/json///Files/Mailbox"<?php
$url = 'https://api.callone.de/v1000/json///Files/Mailbox';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Files/Mailbox'
response_json = requests.get (url)/Files/Record GET
https://api.callone.de/v1000/json///Files/RecordGives you information on voice recordings of phone calls.
curl -X GET "https://api.callone.de/v1000/json///Files/Record" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Files/Record?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Files/Record'
response_json = requests.get (url, data=api_parameters)/Files/Record/RID GET
https://api.callone.de/v1000/json///Files/Record/RIDRetreive a record file.
curl -X GET "https://api.callone.de/v1000/json///Files/Record/RID"<?php
$url = 'https://api.callone.de/v1000/json///Files/Record/RID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Files/Record/RID'
response_json = requests.get (url)/Files/Record/COUNT GET
https://api.callone.de/v1000/json///Files/Record/COUNTThis resource provides you with the number of record files.
curl -X GET "https://api.callone.de/v1000/json///Files/Record/COUNT" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Files/Record/COUNT?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Files/Record/COUNT'
response_json = requests.get (url, data=api_parameters)This rescource gives you information on countries available in customer data and an overview of all available routing modules.
/Global/Countrys GET
https://api.callone.de/v1000/json///Global/CountrysGives you all available countries to select in customer data.
curl -X GET "https://api.callone.de/v1000/json///Global/Countrys"<?php
$url = 'https://api.callone.de/v1000/json///Global/Countrys';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Global/Countrys'
response_json = requests.get (url)/Global/Modules GET
https://api.callone.de/v1000/json///Global/ModulesGives you all types of routing points available.
curl -X GET "https://api.callone.de/v1000/json///Global/Modules"<?php
$url = 'https://api.callone.de/v1000/json///Global/Modules';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Global/Modules'
response_json = requests.get (url)The Lists API enables you to view and manage any lists available in CallOne. For example, you could add or remove entries from the blacklist.
/Lists/Blacklists GET
https://api.callone.de/v1000/json///Lists/BlacklistsReceive information on your blacklist.
curl -X GET "https://api.callone.de/v1000/json///Lists/Blacklists"<?php
$url = 'https://api.callone.de/v1000/json///Lists/Blacklists';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Lists/Blacklists'
response_json = requests.get (url)/Lists/Blacklists POST
https://api.callone.de/v1000/json///Lists/BlacklistsCreate a new blacklist entry.
curl -X POST "https://api.callone.de/v1000/json///Lists/Blacklists" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Lists/Blacklists';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Lists/Blacklists'
response_json = requests.post (url, data=api_parameters)/Lists/Blacklists/BLID DELETE
https://api.callone.de/v1000/json///Lists/Blacklists/BLIDFIXME
curl -X DELETE "https://api.callone.de/v1000/json///Lists/Blacklists/BLID"<?php
$url = 'https://api.callone.de/v1000/json///Lists/Blacklists/BLID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Lists/Blacklists/BLID'
response_json = requests.delete (url)/Lists/CallCodings GET
https://api.callone.de/v1000/json///Lists/CallCodingsReceive information on all call codes you have set up in your account (name, ID, date of creation).
curl -X GET "https://api.callone.de/v1000/json///Lists/CallCodings"<?php
$url = 'https://api.callone.de/v1000/json///Lists/CallCodings';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Lists/CallCodings'
response_json = requests.get (url)/Lists/Callerlists GET
https://api.callone.de/v1000/json///Lists/CallerlistsList available callerlists.
curl -X GET "https://api.callone.de/v1000/json///Lists/Callerlists"<?php
$url = 'https://api.callone.de/v1000/json///Lists/Callerlists';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Lists/Callerlists'
response_json = requests.get (url)/Lists/Callerlists/CLID/Items GET
https://api.callone.de/v1000/json///Lists/Callerlists/CLID/ItemsFIXME
curl -X GET "https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items"<?php
$url = 'https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items'
response_json = requests.get (url)/Lists/Callerlists POST
https://api.callone.de/v1000/json///Lists/CallerlistsCreate a new callerlist.
curl -X POST "https://api.callone.de/v1000/json///Lists/Callerlists" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Lists/Callerlists';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Lists/Callerlists'
response_json = requests.post (url, data=api_parameters)/Lists/Callerlists/CLID/Items POST
https://api.callone.de/v1000/json///Lists/Callerlists/CLID/ItemsCreate a new callerlist entry.
curl -X POST "https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items'
response_json = requests.post (url, data=api_parameters)/Lists/Callerlists/CLID DELETE
https://api.callone.de/v1000/json///Lists/Callerlists/CLIDDelete a callerlist.
curl -X DELETE "https://api.callone.de/v1000/json///Lists/Callerlists/CLID"<?php
$url = 'https://api.callone.de/v1000/json///Lists/Callerlists/CLID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Lists/Callerlists/CLID'
response_json = requests.delete (url)/Lists/Callerlists/CLID/Items/EID DELETE
https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items/EIDDelete a callerlist entry.
curl -X DELETE "https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items/EID"<?php
$url = 'https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items/EID';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'DELETE');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Lists/Callerlists/CLID/Items/EID'
response_json = requests.delete (url)The Live API provided you with the information of the layout of the CallOne LiveMonitor and enables you to customize the layout or integrate it with other systems.
/Live/ACD GET
https://api.callone.de/v1000/json///Live/ACDLive information on ACD agents and skill groups.
curl -X GET "https://api.callone.de/v1000/json///Live/ACD"<?php
$url = 'https://api.callone.de/v1000/json///Live/ACD';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Live/ACD'
response_json = requests.get (url)/Live/Calls GET
https://api.callone.de/v1000/json///Live/CallsLive information on ongoing calls.
curl -X GET "https://api.callone.de/v1000/json///Live/Calls" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Live/Calls?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Live/Calls'
response_json = requests.get (url, data=api_parameters)/Live/EVN GET
https://api.callone.de/v1000/json///Live/EVNInformation on the most recent calls.
curl -X GET "https://api.callone.de/v1000/json///Live/EVN"<?php
$url = 'https://api.callone.de/v1000/json///Live/EVN';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Live/EVN'
response_json = requests.get (url)/Live/Reachability GET
https://api.callone.de/v1000/json///Live/ReachabilityLive information on the reachability of your lines.
curl -X GET "https://api.callone.de/v1000/json///Live/Reachability"<?php
$url = 'https://api.callone.de/v1000/json///Live/Reachability';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Live/Reachability'
response_json = requests.get (url)/Live/SIP GET
https://api.callone.de/v1000/json///Live/SIPLive information on SIP users.
curl -X GET "https://api.callone.de/v1000/json///Live/SIP"<?php
$url = 'https://api.callone.de/v1000/json///Live/SIP';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Live/SIP'
response_json = requests.get (url)/Live/WaitList GET
https://api.callone.de/v1000/json///Live/WaitListLive information on calls that are currently in the waiting queue.
curl -X GET "https://api.callone.de/v1000/json///Live/WaitList"<?php
$url = 'https://api.callone.de/v1000/json///Live/WaitList';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Live/WaitList'
response_json = requests.get (url)/Live/WaitDuration GET
https://api.callone.de/v1000/json///Live/WaitDurationCurrent average waiting duration of your lines.
curl -X GET "https://api.callone.de/v1000/json///Live/WaitDuration"<?php
$url = 'https://api.callone.de/v1000/json///Live/WaitDuration';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Live/WaitDuration'
response_json = requests.get (url)/Live/Wallboard GET
https://api.callone.de/v1000/json///Live/WallboardGives you all information that is included in the wallboard of the LiveMonitor.
curl -X GET "https://api.callone.de/v1000/json///Live/Wallboard"<?php
$url = 'https://api.callone.de/v1000/json///Live/Wallboard';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Live/Wallboard'
response_json = requests.get (url)The lookup API returns the provider of a supplied phone number.
/Lookup/ GET
https://connect.callone.io/api/rest/modules///v1/Lookup/Request provider information about a phone number.
curl -X GET "https://connect.callone.io/api/rest/modules///v1/Lookup/" -d ""<?php
$api_parameters = array ();
$url = 'https://connect.callone.io/api/rest/modules///v1/Lookup/?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://connect.callone.io/api/rest/modules///v1/Lookup/'
response_json = requests.get (url, data=api_parameters)You can use the PhoneBook API to view, change and add entries to your CallOne phone book.
/PhoneBook/Contacts GET
https://api.callone.de/v1000/json///PhoneBook/ContactsList all contacts.
curl -X GET "https://api.callone.de/v1000/json///PhoneBook/Contacts" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///PhoneBook/Contacts?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///PhoneBook/Contacts'
response_json = requests.get (url, data=api_parameters)/PhoneBook/Contacts POST
https://api.callone.de/v1000/json///PhoneBook/ContactsCreate a new contact.
curl -X POST "https://api.callone.de/v1000/json///PhoneBook/Contacts" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///PhoneBook/Contacts';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///PhoneBook/Contacts'
response_json = requests.post (url, data=api_parameters)/PhoneBook/Groups GET
https://api.callone.de/v1000/json///PhoneBook/GroupsGives you the names of groups you have created in your phone book as well as their respective IDs.
curl -X GET "https://api.callone.de/v1000/json///PhoneBook/Groups"<?php
$url = 'https://api.callone.de/v1000/json///PhoneBook/Groups';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///PhoneBook/Groups'
response_json = requests.get (url)The routing API shows you the current routing setup and enables you to change the routing via API.
/Routing/Numbers GET
https://api.callone.de/v1000/json///Routing/NumbersGives you information on all phone numbers set up for inbound calls in your account.
curl -X GET "https://api.callone.de/v1000/json///Routing/Numbers"<?php
$url = 'https://api.callone.de/v1000/json///Routing/Numbers';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Routing/Numbers'
response_json = requests.get (url)/Routing/Points GET
https://api.callone.de/v1000/json///Routing/PointsGives you information on all routing points set up in your account
curl -X GET "https://api.callone.de/v1000/json///Routing/Points"<?php
$url = 'https://api.callone.de/v1000/json///Routing/Points';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Routing/Points'
response_json = requests.get (url)/Routing/Services GET
https://api.callone.de/v1000/json///Routing/ServicesFIXME
curl -X GET "https://api.callone.de/v1000/json///Routing/Services"<?php
$url = 'https://api.callone.de/v1000/json///Routing/Services';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Routing/Services'
response_json = requests.get (url)With the SIP API you can edit SIP users, add new users to the system or change settings such as speed dial. You can also retrieve and change the settings of SIP devices.
/SIP/Devices GET
https://api.callone.de/v1000/json///SIP/DevicesGives you information on SIP devices that are set up in your account. This includes their respective MAC ID, current firmware version, etc.
curl -X GET "https://api.callone.de/v1000/json///SIP/Devices"<?php
$url = 'https://api.callone.de/v1000/json///SIP/Devices';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///SIP/Devices'
response_json = requests.get (url)/SIP/Groups GET
https://api.callone.de/v1000/json///SIP/GroupsDisplays all VoIP groups set up in your account (name, ID, destination).
curl -X GET "https://api.callone.de/v1000/json///SIP/Groups"<?php
$url = 'https://api.callone.de/v1000/json///SIP/Groups';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///SIP/Groups'
response_json = requests.get (url)/SIP/Numbers GET
https://api.callone.de/v1000/json///SIP/NumbersFIXME
curl -X GET "https://api.callone.de/v1000/json///SIP/Numbers"<?php
$url = 'https://api.callone.de/v1000/json///SIP/Numbers';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///SIP/Numbers'
response_json = requests.get (url)/SIP/Speeddials GET
https://api.callone.de/v1000/json///SIP/SpeeddialsEnables you to retrieves the speedial numbers of your account.
curl -X GET "https://api.callone.de/v1000/json///SIP/Speeddials"<?php
$url = 'https://api.callone.de/v1000/json///SIP/Speeddials';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///SIP/Speeddials'
response_json = requests.get (url)/SIP/Speeddials POST
https://api.callone.de/v1000/json///SIP/SpeeddialsEnables you to create speedial numbers for your account.
curl -X POST "https://api.callone.de/v1000/json///SIP/Speeddials" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///SIP/Speeddials';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///SIP/Speeddials'
response_json = requests.post (url, data=api_parameters)/SIP/Users GET
https://api.callone.de/v1000/json///SIP/UsersYou can use this resource to retrieve information on the SIP user (e.g. ID, username, password, etc.).
curl -X GET "https://api.callone.de/v1000/json///SIP/Users"<?php
$url = 'https://api.callone.de/v1000/json///SIP/Users';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///SIP/Users'
response_json = requests.get (url)/SIP/Users POST
https://api.callone.de/v1000/json///SIP/UsersUse this resource to create new SIP users.
curl -X POST "https://api.callone.de/v1000/json///SIP/Users" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///SIP/Users';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///SIP/Users'
response_json = requests.post (url, data=api_parameters)You can use the SMS API to send SMS to phone numbers. This can be used to give a customer information about his order state or for authenticating a customer.
/SMS/ POST
https://api.callone.de/v1000/json///SMS/Send SMS to phone number.
curl -X POST "https://api.callone.de/v1000/json///SMS/" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///SMS/';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'POST');
curl_setopt ($ch, CURLOPT_POSTFIELDS, json_encode ($api_parameters));
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///SMS/'
response_json = requests.post (url, data=api_parameters)The Statistics API provides you with all CallOne statistics from the plattform, such as ACD statistics and number statistics.
/Statistics/CallQuality GET
https://api.callone.de/v1000/json///Statistics/CallQualityGives you information on the call quality of calls in your account.
curl -X GET "https://api.callone.de/v1000/json///Statistics/CallQuality" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/CallQuality?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/CallQuality'
response_json = requests.get (url, data=api_parameters)/Statistics/CallQuality/acceptable GET
https://api.callone.de/v1000/json///Statistics/CallQuality/acceptableGives you information on calls, which had acceptable call quality.
curl -X GET "https://api.callone.de/v1000/json///Statistics/CallQuality/acceptable" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/CallQuality/acceptable?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/CallQuality/acceptable'
response_json = requests.get (url, data=api_parameters)/Statistics/CallQuality/bad GET
https://api.callone.de/v1000/json///Statistics/CallQuality/badFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/CallQuality/bad" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/CallQuality/bad?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/CallQuality/bad'
response_json = requests.get (url, data=api_parameters)/Statistics/CallQuality/good GET
https://api.callone.de/v1000/json///Statistics/CallQuality/goodFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/CallQuality/good" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/CallQuality/good?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/CallQuality/good'
response_json = requests.get (url, data=api_parameters)/Statistics/Days GET
https://api.callone.de/v1000/json///Statistics/DaysFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/Days"<?php
$url = 'https://api.callone.de/v1000/json///Statistics/Days';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Statistics/Days'
response_json = requests.get (url)/Statistics/HalfHours GET
https://api.callone.de/v1000/json///Statistics/HalfHoursFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/HalfHours"<?php
$url = 'https://api.callone.de/v1000/json///Statistics/HalfHours';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Statistics/HalfHours'
response_json = requests.get (url)/Statistics/Hours GET
https://api.callone.de/v1000/json///Statistics/HoursFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/Hours"<?php
$url = 'https://api.callone.de/v1000/json///Statistics/Hours';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Statistics/Hours'
response_json = requests.get (url)/Statistics/Minutes GET
https://api.callone.de/v1000/json///Statistics/MinutesFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/Minutes"<?php
$url = 'https://api.callone.de/v1000/json///Statistics/Minutes';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Statistics/Minutes'
response_json = requests.get (url)/Statistics/SIP/Calls GET
https://api.callone.de/v1000/json///Statistics/SIP/CallsFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/SIP/Calls" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/SIP/Calls?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/SIP/Calls'
response_json = requests.get (url, data=api_parameters)/Statistics/SIP/Calls/Days GET
https://api.callone.de/v1000/json///Statistics/SIP/Calls/DaysFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/SIP/Calls/Days" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/SIP/Calls/Days?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/SIP/Calls/Days'
response_json = requests.get (url, data=api_parameters)/Statistics/SIP/Calls/EVN GET
https://api.callone.de/v1000/json///Statistics/SIP/Calls/EVNFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/SIP/Calls/EVN" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/SIP/Calls/EVN?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/SIP/Calls/EVN'
response_json = requests.get (url, data=api_parameters)/Statistics/SIP/Registrations GET
https://api.callone.de/v1000/json///Statistics/SIP/RegistrationsFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/SIP/Registrations" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/SIP/Registrations?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/SIP/Registrations'
response_json = requests.get (url, data=api_parameters)/Statistics/SIP/Registrations/SIPUSER GET
https://api.callone.de/v1000/json///Statistics/SIP/Registrations/SIPUSERFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/SIP/Registrations/SIPUSER" -d ""<?php
$api_parameters = array ();
$url = 'https://api.callone.de/v1000/json///Statistics/SIP/Registrations/SIPUSER?'.http_build_query ($api_parameters, '', '&');
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
api_parameters = {}
url = 'https://api.callone.de/v1000/json///Statistics/SIP/Registrations/SIPUSER'
response_json = requests.get (url, data=api_parameters)/Statistics/Survey GET
https://api.callone.de/v1000/json///Statistics/SurveyFIXME
curl -X GET "https://api.callone.de/v1000/json///Statistics/Survey"<?php
$url = 'https://api.callone.de/v1000/json///Statistics/Survey';
$ch = curl_init ();
curl_setopt ($ch, CURLOPT_URL, $url);
curl_setopt ($ch, CURLOPT_CUSTOMREQUEST, 'GET');
curl_setopt ($ch, CURLOPT_RETURNTRANSFER, TRUE);
curl_setopt ($ch, CURLOPT_HTTPHEADER, array ('Content-Type: application/json; charset=utf-8'));
$response_json = curl_exec ($ch);
curl_close ($ch);
?>import requests
url = 'https://api.callone.de/v1000/json///Statistics/Survey'
response_json = requests.get (url)