CallOne REST API
API ID
PSEC
Customer
 
Max Request per Minute: 60
Max Request per Hour: 3600

ACD

  • /Agents GET
  • /Agents POST
  • /Agents/AID GET
  • /Agents/AID PATCH
  • /Agents/AID DELETE
  • /Agents/AID/Destinations GET
  • /Agents/AID/Destinations POST
  • /Agents/AID/Destinations/COUNT GET
  • /Agents/AID/Destinations/DID GET
  • /Agents/AID/Destinations/ID PATCH
  • /Agents/AID/Destinations/ID DELETE
  • /Agents/AID/Permissions GET
  • /Agents/AID/Profiles GET
  • /Agents/AID/Profiles POST
  • /Agents/AID/Profiles/COUNT GET
  • /Agents/AID/Profiles/ID PATCH
  • /Agents/AID/Profiles/ID DELETE
  • /Agents/AID/Profiles/PID GET
  • /Agents/AID/Status GET
  • /Agents/AID/Status/Times GET
  • /Agents/AID/Status/Times POST
  • /Agents/AID/Status/Times/ID PATCH
  • /Agents/AID/Status/Times/ID DELETE
  • /Agents/COUNT GET
  • /CDR GET
  • /CDR/COUNT GET
  • /CDR/ID GET
  • /Settings GET
  • /Settings/Permissions GET
  • /Settings/Status GET
  • /Settings/Status/COUNT GET
  • /Settings/Status/ID GET
  • /SkillGroups GET
  • /SkillGroups/COUNT GET
  • /SkillGroups/SID GET
  • /SkillGroups/SID DELETE
  • /SkillGroups/SID/Members GET
  • /SkillGroups/SID/Members POST
  • /SkillGroups/SID/Members/AID DELETE
  • /Statistics/Agents GET
  • /Statistics/Agents/CallCoding GET
  • /Statistics/Agents/CallCoding/Days GET
  • /Statistics/Agents/Days GET
  • /Statistics/Agents/EVN GET
  • /Statistics/Agents/EVN/COUNT GET
  • /Statistics/Agents/HalfHours GET
  • /Statistics/Agents/Hours GET
  • /Statistics/Agents/Top GET
  • /Statistics/SkillGroups GET
  • /Statistics/SkillGroups/CallCoding GET
  • /Statistics/SkillGroups/CallCoding/Days GET
  • /Statistics/SkillGroups/Days GET
  • /Statistics/SkillGroups/EVN GET
  • /Statistics/SkillGroups/EVN/COUNT GET
  • /Statistics/SkillGroups/HalfHours GET
  • /Statistics/SkillGroups/Hours GET
  • /Statistics/SkillGroups/Outbound GET
  • /Statistics/SkillGroups/Outbound/CallCoding GET
  • /Statistics/SkillGroups/Outbound/CallCoding/Days GET
  • /Statistics/SkillGroups/Outbound/Days GET
  • /Statistics/SkillGroups/Outbound/EVN GET
  • /Statistics/SkillGroups/Outbound/EVN/COUNT GET
  • /Statistics/SkillGroups/Outbound/HalfHours GET
  • /Statistics/SkillGroups/Outbound/Hours GET
  • /Statistics/Status GET

AgentBoard

  • /AGENT_ID/DISPLAY_ID/CALL_ID/CallCoding POST
  • /AGENT_ID/DISPLAY_ID/CALL_ID/CallCoding DELETE
  • /AGENT_ID/DISPLAY_ID/CALL_ID/DTMF GET
  • /AGENT_ID/DISPLAY_ID/CALL_ID/Hangup GET
  • /AGENT_ID/DISPLAY_ID/CALL_ID/Hold GET
  • /AGENT_ID/DISPLAY_ID/CALL_ID/Record GET
  • /AGENT_ID/DISPLAY_ID/CALL_ID/RecordSettings POST
  • /AGENT_ID/DISPLAY_ID/CALL_ID/Vote GET
  • /AGENT_ID/DISPLAY_ID/Conference GET
  • /AGENT_ID/DISPLAY_ID/Display GET
  • /AGENT_ID/DISPLAY_ID/Enquiry GET
  • /AGENT_ID/DISPLAY_ID/Transfer GET
  • /AGENT_ID/Displays GET

Billing

  • /Invoices GET
  • /Invoices/COUNT GET
  • /Invoices/ID GET
  • /Invoices/ID/File